Payment Information
A deposit must be received within ten days of booking or your space will be released.

One Day Tours: $15 per person deposit, final payment due 45 prior to departure.

Air Tours: $250 per person deposit, final payment due 75 days prior to departure.

2-5 Days (no flights): $50 per person deposit, final payment due 45 days prior to departure.

6 Days & Longer (no flights): $100 per person deposit, final payment due 45 days prior to departure.

Cruises: Varies by tour, see tour departure page for details.

International: Varies by tour, see tour departure page for details.

Special Tours: Some tours require special deposit and final payment requires which is listed on the tour departure page. One day tours involving significant prepaid expenses such as tickets to a performance may require a higher deposit as noted on the tour departure page.

If You Must Cancel
Due to non-refundable advance payments and significant administrative costs, cancellations are a very costly situation regardless of the reason. To offset these costs, we must assess a penalty on last minute cancellations. In fairness to others we cannot make any exceptions.

One Day Tours: If you cancel more than 10 days prior to departure there will be no penalty other than prepaid expenses which we are unable to recover. From 10 days to 24 hours prior to departure, 25% of the tour price, or the total of prepaid expenses which we are unable to recover, whichever is greater will be the penalty. Less than 24 hours prior to departure 100% of the tour price will be the penalty.

Extended Tours: You will receive a full refund if your cancellation is received at least 45 days prior to departure. If we receive your cancellation less than 45 days prior to departure, you will be charged a administrative cancellation fee of $50 per person for 2 to 5 day tours, or $75 per person for tours 6 days and longer. In addition to the cancellation fee charged, we will be unable to refund any penalties we incur from our suppliers as a result of your cancellation. If airfare or a cruise is included in your tour and on certain specialty tours, you will be assessed penalties based on the policy of the carrier or operator in addition to our standard administrative fee. If you do not notify us of your cancellation before the tour departs, all costs are non-refundable.

 

Please Note: On tours operated in partnership with Globus the initial deposit is non-refundable 120 days prior to departure. 

Travel Insurance
If you wish to provide yourself with extra protection from unexpected events, we highly recommend you purchase a travel insurance plan. Please contact our office for details.

Responsibility
Storer Tours will not be liable for delays or additional expenses caused by an act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, acts of terrorism, the hazards or dangers incident to a state of war, accidents, breakdowns, bad conditions of the road, storms, and other conditions beyond its control, and does not guarantee to arrive or depart from any point at a specific time. It is understood that Storer Tours assumes no liability for accidents, damages, losses or nonperformance of services on the part of any establishments or carriers on any particular tour. Storer Tours will not be liable for losses to its customers resulting from default or bankruptcy on the part of establishments or carriers used on any particular tour.

Itinerary Changes
Storer Tours reserves the right to make changes to itineraries of equal or greater value as deemed necessary. We cannot reimburse clients for items in the tour that they elect to not participate in.

Prices
We make every effort to maintain the prices quoted in our promotional materials and on this website. We do however reserve the right to increase our prices as the result of fuel price increases or unfavorable changes in the valuation of the dollar to applicable foreign currency.

 

Seating
On day tours seats are assigned on a random basis. On all other tours seats are rotated on a regular basis. In fairness to others we cannot make any exceptions.

Matching up Single Travelers to Share a Room
If you are a single traveler and wish to save money by sharing a room, we will make every effort to match you with another single traveler if you book before the final payment is due. We can arrange for you to exchange phone numbers with a prospect so that you may determine compatibility. Matching will be done on a first-come-first-served basis and we reserve the right to limit the number of attempts to match prospects.

Change of Pickup Location
Any change in pickup location must be requested at least 30 days prior to departure.

Special Assistance
Travelers requiring assistance with walking, dining or personal needs must be accompanied by an able companion who can provide this assistance. On air tours we can arrange for a wheelchair at the airport if you notify us at the time of booking.

Passports
Passports are now required for anyone flying between the U.S., Canada, Mexico, Bermuda and the Caribbean. They are either required or highly recommended for all forms of travel between the U.S. and Canada or Mexico including motorcoach and cruise ship. Storer Tours recommends that all of our travelers obtain a passport as soon as possible.

CST # 2042169-50